Delta Dental of Virginia names new COO

Published November 14, 2018 by Michael O'Connor

Delta Dental of Virginia in Roanoke announced Wednesday that Kristin Merlo joined the company as senior vice president and chief operating officer. Merlo is replacing Dyke Davies, who is retiring at the end of the year after more than 20 years.

Delta Dental of Virginia is a member company of the Delta Dental Plans Association, a large dental benefits carrier that covers people around the country.

Delta Dental of Virginia said in a press release that Davies oversaw a period of growth in revenue and membership that led to over one million subscribers.

Merlo most recently was chief marketing and sales officer for Delta Dental of Washington. She also led member experience and digital transformation. Merlo sat on the board of Delta Dental of Washington’s foundation and built partnerships involving the foundation and the corporation.

Merlo grew up in Great Falls, Virginia. She went to University of Virginia, where she got an undergraduate degree and a master of business administration.